I really would like my FCPX libraries and data back, or failing that, to be able to start again.
#Promise pegasus r4 firmware update update#
Update the Promise Utility and after Promise Utility restarts, 'check for updates' once again. Promise Utility build 77 will display in the Update Dialog Window. I might add that all those commands return zero RAID drives seen.Īnybody know more about this stuff. Pegasus R4/R6 SR1 Utility and Firmware is NOW available To Update: Open Promise Utility, select 'Promise Utility' from the menu and then select 'check for updates'.
Hi, Thank you for contacting Promise !! Kindly attach the Mac system profiler to this case, please find the instructions below, - Mac system profiler (Click Apple Icon > About this Mac > More info > System Report > Choose 'File' & 'Save') Open MAC terminal and then type promiseutil and then type the following commands one at a time and save the output of the commands to a file and attach that file to this case id for review: subsys -v enclosure -v ctrl -v phydrv -v array -v logdrv -v event event -l nvram Note:- In the above command " event -l nvram " it is lower case letter 'l' but not a numeric 1 (which I did), but they have been quiet since I sent the report back Follow the instructions below to update the firmware before using the. Promise web support said to do the following. descriptions can be applied to previous releases of the PROMISE Pegasus line. I probably need to do the firmware update again, but cannot till I can see the drive.
When Mac re-started the Pegasus wouldn't show up in finder, disk utility or promise utility.
On screen instructions said process would complete after a reboot and power off. In light of this, I decided to give it a firmware upgrade, following instructions to the letter. The Promise RAID box normally turns off when MacPro turns off, but lately it has been rebellious and stays on.
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